Telecommunications Bill Auditing:

The Eric Ryan Corporation's Telecommunication Auditing Division is a service division offering auditing and consulting services, phone bill analysis, expense reduction, hotel help desk services, and network design.  The division was founded on the knowledge that organizations, both large and small, are under constant pressure to continually look for cost effective telecommunication solutions that meet their ever changing business requirements. ERC offers solutions to this dilemma by providing a vehicle to recover dollars being spent inadvertently and applying those dollars towards a more cost-effective, "state-of-the-art" telecommunications network.

ERC currently handles the telecom management for over 250 hotels nationwide.  This includes the front line service for all telecommunication applications including PBX, voice mail and call accounting maintenance, PMS interfacing, internet services, network design, and billing review for voice services.

The Telecommunication Auditing Division rises above similar services by addressing the demands of our clients for services that produce real value. Our purpose is to provide real, verifiable cost-saving solutions and offer a range of expanded services that add additional value.

Contact the Eric Ryan Corporation by calling 724-752-8900 or e-mail us at ericryancorporation@ericryan.com to find out how ERC can be of service to your business.

Our Menu of Services:

• Bill Auditing: Review all local, long distance, and data services for billing errors and potential future savings.
• Bill Approval: Check billings and approve for payment using client specified general ledger codes.
• Network Design: Evaluate current voice network and make recommendations to improve effectiveness and efficiency.
• Help Desk: Technicians available 24 hours a day, 7 days a week for all telecommunications needs.
• Contract Negotiation: Reduce existing pricing through effective contract negotiation.
• Hardware/Software Purchasing: Free up valuable company time spent shopping and purchasing items for your telecommunications system.
• Vendor Liaison: Relieve your company of the problems dealing with equipment vendors and telecommunications suppliers.

All We Need Is:

• A current copy of your company's service contract with your telecommunications equipment provider.
• A current copy of your company's telecommunications contract(s) with your carrier(s).
• Copies of your company's last two months telecommunications billings (Local and Long Distance)
• Letter of Authorization

They Said It:

"What you all do for me saves me time and effort in many areas. For example, ERC found out that we were being overcharged greatly on one of our bills.  Instead of me having to do all the calling and coordinating of the company coming out to my site. - it was handled by ERC.  I really appreciate this service."

Katrina Terry, Prism Hotels

Case Studies:

Removing Features - Eric Ryan Corporation found an account billing $850.00 per month for Call Detail Recording Rental and Customer Control/Reconfiguration Rental. ERC contacted the client to see if these features were being utilized. After much research it was found that a contract signed in 2005 did not have these features listed. ERC worked with the carrier to remove the features and request credits. This resulted in a monthly savings of $850.00 and the carrier issued a 24-month credit totaling $20,400.00.

MORE CASE STUDIES

Getting Started With ERC:

Please take a moment to complete no obligation
form below so we may gather the needed information before contacting you regarding our consulting services.

We will accomodate your schedule and privacy needs before contacting you.

Alternatively, please contact Lida Napier
at (724) 758-2492 to discuss your auditing needs
and business interests.

ERC Clients Include:
Below is a brief list of recognizable clients
currently using Eric Ryan Corporation services:

Allegheny County Housing Authority
County of Bucks
ESB Bank
Florida Hospital
Port Authority
Tribune Review
Waldorf Astoria