Eric Ryan Corporation provides a 24 by 7 Help Desk for our clients to call with any telecommunication related issues, such as out of service issues, equipment failure, interfacing errors, etc. We will troubleshoot the problem and if we cannot correct it, we will dispatch the appropriate vendor and follow the issue through to resolve.
Monday – Friday, 8 a.m. – 5 p.m.
• PBX Phone System Failure
• Unable To Make Or Receive Phone Calls
• Voice Mail Issues
• Call Accounting Issues
• Individual Rooms With No Dial Tone
• Printer Not Working
• Phantom Ringing Situations
• Internet Service Issues (Hotel Wide)
after 5 p.m. Monday – Friday, Weekends And Holidays
In the case of an after hour emergency, you will be
transferred to a support technician.
• 30% ROOMS With No Dial Tone
• Unable To Make Or Receive Phone Calls
• Internet Service Issues (Hotel Wide)
If you are an Eric Ryan Help-Desk Customer and Need Help Now! Call 1-800-555-1412
