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Eric Ryan Corporation’s Telecommunications Auditing Division is a service division offering auditing and consulting services, bill analysis, expense reduction, pricing services,  help desk services, and network design.  The division was founded on the knowledge that organizations, both large and small, are under constant pressure to continually look for cost effective telecommunications solutions that meet their ever-changing business requirements. Eric Ryan Corporation offers a variety of auditing, purchasing and management solutions designed to recover dollars being misspent inadvertently, and applying those dollars towards a more cost-effective and state-of-the-art telecommunications network.

Eric Ryan Corporation currently handles the telecom management for over 2500 locations nationwide.  This includes the front line service for all telecommunications applications including PBX, voice mail and call accounting maintenance, PMS interfacing, internet services, network design, and billing review for voice services.


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Telecommunications Bill Audting

Eric Ryan Corporation reviews all billings that are provided by our client for billing errors on past billings that may result in refunds or credits…READ MORE.

Telecommunications Contract Analysis and Negotiation

Eric Ryan Corporation will review any existing contracts with the telecommunication providers to determine if the pricing is being billed correctly…READ MORE.

Telecommunications Pricing

Eric Ryan Corporation will review the client’s services for pricing, as well as make recommendations for alternative technologies…READ MORE.

Telecommunications Service Management

Eric Ryan Corporation helps businesses and public/non-profit organizations choose the best telephone system, voice, data and/or LAN/WAN networking solutions…READ MORE.

24 X 7 Help Desk

Eric Ryan Corporation provides a 24 by 7 Help Desk for our clients to call with any telecommunication related issues, such as out of service issues, equipment failure…READ MORE.

Telecommunications Site Surveys

Eric Ryan Corporation will perform on-site telecommunications surveys and offer a detailed report as to the telecommunications equipment in place…READ MORE.

Network Design and Analysis

Eric Ryan Corporation will review the current network configuration and make recommendations to improve efficiency without risking reliability…READ MORE.

Telecom Expense Management Software

Track inventory, usage and billing with one fully integrated online telecommunications expense management solution…READ MORE.

New Hotel Construction Telecommunications Services

Eric Ryan Corporation has worked with hotel management companies and ownership groups to assist in the implementation of cable TV, voice and internet/data services…READ MORE.

 

 

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Eric Ryan Corporation reviews all billings that are provided by our client for billing errors on past billings that may result in refunds or credits, and to also look at the information provided to see if there are potential future savings. Part of the bill auditing process is to enter each bill into our system so that our experts can clearly determine if the bill is correct, and if there are any better rates available that the client can move on to in order to save money. During the audit process, Eric Ryan Corporation will review opportunities such as billing errors, lines that are not in use, contract anomalies, taxing errors, casual billing, cramming, slamming and minimum billing/contract issues.

Eric Ryan Corporation will provide a detailed audit report at the end of the analysis that will document any savings or refund opportunities. Also included will be an inventory of services broken down by line/circuit/features and associated charges.
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Eric Ryan Corporation will review any existing contracts with the telecommunication providers to determine if the pricing is being billed correctly and to make recommendations as to the feasibility of continuing current services. Eric Ryan Corporation will provide recommendations to help the client find the best pricing, service and technology mix to their current needs.
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The past decade has witnessed a surge of pricing innovations in the U.S. telecommunications industry.  Eric Ryan Corporation will review the client’s services for pricing, as well as make recommendations for alternative technologies that will increase savings and/or provide network synergies that better meet the needs of the client.

Eric Ryan Corporation specializes in pricing and analysis to provide customers with cost savings in the following services:

•  VOIP
•  Hosted VOIP
•  Internet
•  PRI
•  MPLS
• Wireless
•  Local
•  Long Distance
•  SIP Trunking
•  T-1
•  Dynamic T-1
•  and more…

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Eric Ryan Corporation helps businesses and public/non-profit organizations choose the best telephone system, voice, data and/or LAN/WAN networking solutions that best meet their client’s unique business needs.  From key systems to PBX, integrated voice platforms to Voice Over Internet Protocol and wireless integration, our solutions are designed for reliability, flexibility and scalability.
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Eric Ryan Corporation provides a 24 by 7 Help Desk for our clients to call with any telecommunication related issues, such as out of service issues, equipment failure, interfacing errors, etc. We will troubleshoot the problem and if we cannot correct it,  we will dispatch the appropriate vendor and follow the issue through to resolve.

Daily Services:
Monday – Friday, 8 a.m. – 5 p.m.
• PBX Phone System Failure
• Unable To Make Or Receive Phone Calls
• Voice Mail Issues
• Call Accounting Issues
• Individual Rooms With No Dial Tone
• Printer Not Working
• Phantom Ringing Situations
• Internet Service Issues (Hotel Wide)

 

After Hour Emergency:
after 5 p.m. Monday – Friday, Weekends And Holidays
In the case of an after hour emergency, you will be transferred to a support technician.
30% ROOMS With No Dial Tone
• Unable To Make Or Receive Phone Calls
• Internet Service Issues (Hotel Wide)

If you are an Eric Ryan Help-Desk Customer and Need Help Now! Call 1-800-555-1412

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Eric Ryan Corporation will perform on-site telecommunications surveys and offer a detailed report as to the telecommunications equipment in place. Eric Ryan Corporation will also trace out any lines that cannot be identified to determine the need for those lines and provide documentation on all services terminating to each of the clients locations.
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Eric Ryan Corporation will review the current network configuration and make recommendations to improve efficiency without risking reliability.

Eric Ryan Corporation provides a service to handle any changes to your network.  We will coordinate the change and then audit the billings for correct charges.  Eric Ryan Corporation will work with the necessary vendors, carrier and system, to coordinate the installation or removal of requested services and will then monitor billings to ensure that changes were made as requested.  Eric Ryan Corporation keeps updated records of the services that are being provided for our clients.
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ExpenseManagementSoftware

Track inventory, usage and billing with one fully integrated online telecommunications expense management solution. Eric Ryan Corporation provides the expertise to configure, implement and support an effective TEM solution that will drive down costs and provide organizations the information needed to make effective decisions regarding their ever-changing telecommunication needs.
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Eric Ryan Corporation has worked with hotel management companies and ownership groups to assist in the implementation of cable TV, voice and internet/data services in various capacities. We can handle coordination of the project from before ground breaks until opening day. We can do as little or as much as you want including:

  • Obtaining main and main fax number
  • Pricing and implementation of voice services
  • Pricing and implementation of data services
  • Pricing and implementation of cabel TV services
  • Pricing PBX systems from several PBX vendors
  • Obtaining bids for internet support suppliers
  • Working with the client to ensure all franchise standards are met
  • Provide pricing for security DVR systems and guest room phones
  • Disconnecting any lines used in construction that are not necessary after final services are implemented
  • We have contacts with all the major carriers and can obtain the best pricing for your new hotel

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