Frequently Asked Questions:

Why do I need an audit done?

There are a number of reasons to have an audit performed but the best answer would be to make sure that you are not being either over billed or billed for consumption at higher rates. An audit will ensure that you are being billed at the best possible rates based on your usage patterns and consumption needs. An audit will also give you the peace of mind that you are now receiving the best pricing and service available based on your business needs.

What all is involved on the customer end to have an audit performed?

Other than the time it takes to have copies made of the billings for the past year and 15 minutes to answer a few operational questions, the only additional time needed would be for you to listen to our audit report that identifies the savings opportunities. This generally takes about 45 minutes. Other than that, there is very little additional time involved on the customer side. In fact, if copying bills is a problem, we can send staff in to do the copying for you.

Am I obligated to implement any of the items that ERC recommends?

No. In fact, in our agreement, it states that the client is under no obligation to implement any of the recommendations made by ERC. If the client chooses not to do so, there is no fee. The only thing we ask is that the client try not to implement the recommendation during the term of the contract.

Why should I chose the Eric Ryan Corporation?

Eric Ryan has been in business since 1990 and with 18 years experience, has developed a sophisticated system that can provide a very detailed audit. Our years of experience has given us an inside edge to understanding the utility and telecommunications tariffs and charges. In addition to this, ERC has over 1,600 clients and experience in almost all major utility markets. Our fees are much less than our competitors and our contract term is half of most firms.

How are the savings measured and verified?

Once a recommendation is approved for implementation, ERC will implement the item and obtain copies of the bills each month to do a detailed calculation as to what the savings were for each of those months. We base the savings on actual consumption and never base it on speculation.

Can I retain ERC in some other way other than shared savings?

ERC offers not only a shared savings program for those who enjoy this arrangement but we also offer an hourly retainer, a flat monthly retainer, or a one time fee retainer. We do this to make sure our clients can take advantage of a program that fits their business needs.